Connect With Service Assurance Workshop

Workshop Dates

Thursday, 25 June 2009  (now FULL)
Tuesday, 7 July 2009 (now FULL)
Tuesday, 22 September 2009 (now FULL)

All workshop dates are now full.  If you wish to be added to the wait list, please contact Michelle Weller.

Location:

BMC Software Limited
Integra House
Vicarage Road
Egham
Surrey TW20 9JY

Agenda: 

09:30

Registration and Continental Breakfast

10:00

Welcome and Introductions

10:15

Proactivenet Analytics Value Proposition (Demo)

10:30

Monitoring Consolidation
» Integration with BPM , TM-ART, Patrol and native Bussiness data collection from physical and virtual environment labs

 11:30

Break

 11:45

Analytics: Noise reduction
» Dynamic threshold, baselines, grouping and relationships for noise reduction

 13:00

Lunch

 14:00

Analytics: RCA, Visualization, Reporting
» Navigation, Detailed diagnostics

 15:00

CME: Planning for Physical/Virtualization
» Reporting & analysis

 16:15

Q&A and Closing Thoughts - Discussion
» Solution design, service offerings and available training

Attend a Business Service Management for IT Operations workshop for proactively managing your physical and virtual IT environments using the latest BMC solutions. 

The workshop covers:

Cross-Platform Monitoring Consolidation:

  • Learn what is new in the BMC Application Performance & Analytics solution and how BMC simplifies consolidation of monitoring data from physical and virtual environments and supports cross-platform operating systems, databases, applications and business services. Learn also how the solution can integrate with BMC and 3rd party monitoring solutions.

Intelligent and Predictive Alerts:

  • Learn how BMC solutions identify abnormalities and reduce potential outages by using dynamic thresholds, intelligent baselines and filters. Learn how ProactiveNet uses an automated learning, self-configuring and predictive approach for problem detection before customers are impacted.

Problem Analysis and Diagnostics:

  • Learn how the BMC ProactiveNet solution reduces the mean-time-to-repair by identifying the source of an outage and delivers probable cause analysis to the right people. Also learn how the BMC Event and Impact solution can be leveraged to start investigation of prioritized business services.

Planning Virtual and Physical Environments:

  • Learn how BMC Capacity Management Essentials can be used to maximize utilization of current infrastructure and determine candidates for virtualization.

This hands-on workshop provides an opportunity to experience the power of integrated Proactive Management solutions for enhancing management of your IT Operations. We will review the solution design, architecture and how BMC can assist in quicker implementations and return on investment.